Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently Asked Questions

Find answers to common questions about ordering, shipping, and returns

Contact & Hours

Email us at ecommerce@rainierparts.com or call (503) 898-0633. We're happy to help you find the right part.
We're open Monday through Friday, 7:30 AM – 4:00 PM PST.
1951 Schurman Way, Woodland, WA 98674, United States.

Orders & Processing

Orders are processed within 1–3 business days. Orders placed after 2:00 PM PST will be processed the next business day.
Yes, a tracking number will be emailed to you once your order has shipped.
Absolutely. If you don't see the part you need or it's out of stock, submit a Part Request or contact us directly — we have 30+ years of industry connections and can source hard-to-find parts.

Shipping

We ship to all 48 contiguous U.S. states.
Standard delivery is 3–5 business days after processing.
Yes! We offer free shipping on all orders across the United States.
We ship via USPS, UPS, and FedEx.

Returns & Refunds

We accept returns on new, unopened products within 30 days of delivery. Items must be unused, in original packaging with all tags and accessories included.
Final sale items cannot be returned or exchanged.
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
Refunds are processed within 30 business days to your original payment method. Shipping fees are non-refundable unless the error was ours.
Yes. Return the original item and place a new order for the replacement.

Privacy & Security

We collect information to process orders, provide customer service, and improve your experience. We do not sell your personal data. See our full Privacy Policy for details.
Yes. All transactions are encrypted and processed securely through Shopify's payment system.